24/7

Providing Choice Services with transparent data in real time and access to accurate information 24/7. 

Job Management

Complete control and visibility across the lifecycle of work. Unify every aspect of work order planning, delivery and mobile working with our integrated Job Management capability.

Control and Visibility

With integrated dashboards, mobile working, and real-time performance tracking, you gain the operational oversight needed to deliver high-quality service first-time, every time.

Choice Services

Formed in 2017, Choice Services Ireland Ltd boasts a 9,000-strong housing stock across 100+ mobile users and contractors. Choice Services provides PPP (Private Public Partnership), a social housing bundle that covers over 550 dwellings as part of its diverse management service offering.

After successfully implementing our Job Management capability, Choice Services Ireland Ltd expanded its housing stock from 4,000 to over 9,000 units. The performance of Totalmobile’s solution was a vital component of this expansion.

Early last year, with the impact of increasing inflation and the rising cost of living on tenants’ financial sustainability, Choice Housing evaluated value for money in the delivery of maintenance services. Analysing the results, Choice Services expanded their delivery provision within Northern Ireland to cover approximately 80% of Choice Housing stock. Despite inflation, this expansion saw an immediate cost saving on the response repairs budget and extended the award-winning tenant engagement process provided by Totalmobile.

Read the full case study to see how Totalmobile has helped Choice Services.

 

“Totalmobile has brought us closer to our customers as it allows us to address any failure quickly and efficiently, as well as see where the team is excelling.”

James Sterling, Managing Director for Choice Services, part of Choice Housing Group