Control and Visibility
With integrated dashboards, mobile working, and real-time performance tracking, you gain the operational oversight needed to deliver high-quality service first-time, every time.
450
trade staff are using Totalmobile’s solution.
Job Management
Complete control and visibility across the lifecycle of work. Unify every aspect of work order planning, delivery and mobile working with our integrated Job Management capability.
Fortem Solutions
Over two decades, Fortem has delivered repairs and maintenance for over 40 social housing clients throughout the UK. The company annually completes 400,000 repairs in occupied homes and prepares 10,000 vacant properties for future occupancy through a directly employed workforce of trades and subcontractor partners. It also carries out repairs nationwide for a range of clients and public sector buildings.
Fortem Solutions are now implementing our Job Management capability to enhance operations managing over 40 social housing clients throughout the UK. Having implemented our Mobile Working capability in 2018, Fortem has now expanded this contract to implement Job Management with the goal of digitalising communications with subcontractors and providing a faster, smoother appointment process for customers.
Our Job Management capability will optimise appointments and operatives’ diaries, increasing the number of jobs a Fortem technician can achieve daily. The day before deployment, there were 977 jobs unappointed – just eight weeks later, that number dropped to 50. Watch the complete video case study to learn more.
