Improving

response times, performance and productivity by reducing ‘double sends’ and peak period ‘job stacks’ by 60%. 

Shift Pattern Design

Create and implement sustainable shift patterns with our shift planning experts. Better control operational costs and ensure every shift runs smoothly.

Demand-Led Rostering

Plan and align your workforce with fluctuating demand and employee availability through accurate forecasting and expert consulting.

South Western Ambulance Service

SWASFT provides ambulance services across an area of 10,000 square miles…equating to 20% of mainland England. The operating patch includes the counties of Cornwall and the Isles of Scilly, Devon, Dorset, Somerset, Wiltshire, Gloucestershire and the former Avon area (Bristol, Bath, North and North-East Somerset and South Gloucestershire).

The trust serves a total population of over 5.3 million people and the area is estimated to receive an influx of over 17.5 million visitors each year, with significant peaks in the summer months. Whilst predominantly rural, SWASFT is also responsible for services in large urban centres including Bristol, Plymouth, Exeter, Bath, Swindon, Gloucester, Bournemouth and Poole.

We helped South Western Ambulance Service NHS Foundation Trust (SWASFT) complete a highly successful trust-wide roster review of front-line emergency services. Read the full case study to find out more.

“We are now able to adapt and refine our working patterns in line with demand, ensuring major changes like ARP can be managed effectively.”

Neil Le Chevalier, Director of Operations at SWASFT