The Trends Shaping the Future of Fire & Rescue Rostering
Fire and Rescue services are highly important for public safety. They need to manage their workers well. This helps them…
We’re passionate about making work and the lives of field workers better.
With our Field First platform, that is committed to empowering great field services, your benefit from:
Leading-edge innovation at the center
Including AI, data intelligence and a fantastic UX
The widest range of capabilities on the market
Enabling you to optimize each stage of the field service process
Solutions that meet your and your staffs needs
Combining great technology with our field service and sector expertise
Transformational return on investment
Driving improvement in service efficiency, quality and sustainability
Customer Stories
Your Success Is Our Standard
Explore how our solutions are enabling field service providers, across a diverse range of sectors, to exceed all expectations
”Work-life balance is important to us, and Totalmobile Optimise is helping us make it a reality. All of our engineers now finish work at the same time because the jobs have been scheduled evenly across the team."
Jason ChandlerSenior Operations Director, Kelly Group
”The impact on our customers is huge as they are now able to use a single portal to report any problems, or follow the progress of a job."
Mark BatchelorDirector of Property Services, Hyde
OUR SECTORS
Breaking Boundaries Across Multiple Industries
Totalmobile’s suite of products are delivering benefits across a wide range of sectors. Learn how we can help your organization transform how services are delivered.
Our Platform Capabilities
Take A Complete Approach To Field Service Management
- Asset Management
- Mobile Working
- Dynamic Scheduling
- Job Management
- Workforce Rostering
- Lone Worker Protection
- Field Service Intelligence
Asset Management
Asset Management
Cloud-based asset management that gives asset owners and maintainers complete visibility and strategic control over their assets.
POPULAR FEATURES
Asset Register
Maintain a single source of truth for all asset data and processes, including warranties, compliance information, and historical records.
Lifecycle Management
Effortlessly track asset conditions and demonstrate compliance across the entire lifecycle of your managed assets.
Asset Intelligence
Anticipate maintenance needs and associated costs through dynamic forecasting that helps your book proactive interventions for cost-effective asset management.
Mobile Working
Mobile Working
Equip your frontline teams to easily capture data and access crucial information, right at the point of service delivery.
POPULAR FEATURES
Data Access
Provide your teams with immediate access to all relevant background details, job histories and detailed task-specific notes to ensure first-time success.
Workflow Management
Guide staff effortlessly through pre-approved workflows and status updates directly from their devices, ensuring tasks are completed consistently every time.
Data Capture
Capture accurate job data and streamline the exchange of data from the field, including photos, signatures, and surveys, using the mobile working application.
Dynamic Scheduling
Dynamic Scheduling
Create the most effective schedule possible and adapt to changes in service-level demand, disruptions, and operational goals in real-time, keeping service delivery responsive and efficient.
POPULAR FEATURES
Manual Advance Scheduling
React instantly to disruptions like staff sickness or overruns. Dynamic Scheduling adapts automatically or flags issues for manual resolution before they impact service.
Resource Optimisation
Ensure every job is matched to the best-suited resource while meeting SLAs. Maximise utilisation and maintain a stable, high-performance service operation, even under pressure.
Dynamic Dispatch
Assign work to staff one job at a time, based on skills location and work requirements, after they have completed their most recent visit.
Job Management
Job Management
Simplify the planning of work with job management capabilities that connect field and back-office teams, streamlines every stage of the work order lifecycle, and ensures consistent, high-quality service delivery.
POPULAR FEATURES
Self Contained Work Order Management
Plan and assign work across daily, weekly, or monthly views. The built-in GANTT View helps you visualise dependencies, optimise resource allocation, and avoid bottlenecks with ease.
Live Dashboards
Instantly view work in progress through dynamic dashboards. Colour-coded tiles flag urgent jobs and at-risk work, helping you stay on track and maintain service standards in real time.
Subcontractor Management
Manage subcontracted work with confidence. Pre-approve costs, assign jobs, and enable external access via app or integration—ensuring visibility, accountability, and alignment.
Workforce Rostering
Workforce Rostering
Design and manage shift patterns that align to your operational needs and publish rosters to individual workers or your entire workforce in a few clicks.
POPULAR FEATURES
Seamless Roster Allocation
Create effective and compliant rosters quickly and automatically, perfectly aligning staffing with real-time needs.
Staff Self Service Portal
Empower your staff to easily manage shifts, holidays, and overtime, improving transparency and satisfaction.
3rd Party Brokerage
Integrate with contingency staff suppliers to easily manage both internal and external resources through a single, streamlined solution.
Lone Worker Protection
Lone Worker Protection
Give your lone and remote workers peace of mind with round-the-clock protection, instant alerts, and quick emergency responses.
POPULAR FEATURES
Alerts
Receive a range of different alerts from who can then be connected with a response centre to escalate the situation as necessary.
GPS Support
Quickly locate and assist your employees in emergencies with precise, real-time GPS locating.
Managed Service
A fully managed service that offers a low cost of ownership and presents all key lone worker safety data via real time reports.
Field Service Intelligence
Field Service Intelligence
Gain clear insights into your service operations, helping you improve performance, maintain compliance, and predict future needs with confidence.
POPULAR FEATURES
Business Intelligence
Assess a comprehensive range of reports that provide an overview of past operational and employee performance.
Operational Intelligence
Managers are provided with a live view of all aspects of ongoing service delivery with potential risks clearly identified.
Applied Intelligence
Embraces historical data and machine learning to provide guidance and modelling on actions to improve future service delivery.
Blogs, News & Updates
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Totalmobile and Exactly.Tech partner to deliver smarter, faster public sector services Totalmobile and Exactly.Tech partner to deliver smarter, faster public sector services
Strategic alliance aims to tackle data complexity, increase operational visibility and unlock smarter services for housing providers and public sector…
See Field First in Action — Watch Our Demo Today
Discover how Totalmobile’s Field First platform helps your organisation take a complete approach to field service delivery.
