By taking control of the variability of in-day change, our dynamic scheduling and performance optimisation solution drives productivity and efficiency against a fluid set of requirements and operational challenges, enabling organisations to unlock the true potential of their field workforce.
99.7%
of inspections up to date
10%
Higher profit margin
95%
Customer retention
Join the thousands of field engineers that are scheduled each day with Totalmobile’s complete field service management platform.
Providing A Fully Automated Field Service Management Platform
Build realistic operational plans that can be executed perfectly
Workforce Productivity
By automatically adjusting schedules based on real-time changes and operational requirements, Totalmobile’s dynamic scheduling solution ensures that resources are allocated efficiently, reducing downtime and maximising productivity.
Agile Planning
Being able to tackle the unpredictability of in-day changes means fewer disruptions to workflows. This allows engineers to stay focused on their tasks without constant manual adjustments or confusion.
Engineer Performance Optimisation
By tracking activities and behaviours amongst field workers, ensures that tasks are performed as planned, fostering accountability among engineers.
Our experience meeting your challenges
Totalmobile recognise that the Commercial Field Service sector faces significant challenges, including skilled labour shortages that make attracting and retaining staff difficult along with increasing cost pressures that threaten profit margins. Also the considerable impact that comes from evolving customer expectations for a faster and more responsive service. We also understand that compliance and cash flow management remain crucial, necessitating transparent operational tracking in order to recuperate low margins.
Our Commitment
Totalmobile have a commitment to support the Commercial Field Service industry through enhancing workforce productivity by effectively managing in-day variability and optimising the scheduling of tasks.
”Allianz Group has boosted operational margins by 150%. We’re more productive, have more time onsite, spend less time travelling and our field engineers work less…”
Martin BallHead of Engineering and Inspection, Allianz Inspection Services
Benefits of our technology in your sector
Totalmobile’s automated scheduling and performance insight solution helps you build and execute the perfect plan by considering all the business rules and service levels you have in place within your organisation.
Performance optimisation
Performance optimisation provides your plan the real-world change it needs to reflect which in turn allows you to execute a far more impactful / results-driven plan.
A complete end-to-end solution
Build and Execute the Perfect Plan that adapts with Real-World Change
With Totalmobile’s deep expertise in the Commercial Field Service sector, we’ve developed a powerful solution that empowers field service engineers to boost productivity by managing in-day variability and optimising task scheduling with greater efficiency.
Build realistic operational plans that can be executed perfectly
Build the best possible plan ‘A’, making the very best of the available field workforce, whilst considering business rules, SLA’s and customer preferences. Build this improved plan and scale change over time across both capacity and resources in order to build the optimal plan.
Better Manage In-day Change
Swiftly and accurately respond to in-day change. Bridging the gap In the variance of what you think you’re going to deliver at the start of the day versus the reality. Therefore pinpointing where productivity gaps occur and how to improve on the schedule next time.
Achieving Operational Excellence
Identify high performance amongst the field workforce and subsequently reward individuals whilst making the necessary adjustments to under-performing staff. By comparing a plan with real-world performance helps the planning system make better plans more robust and allows organisations to benefit from continual Improvement.
What we have achieved for one of our Commercial Field Service customers:
300
Extra productive hours added per workday
27
Increase in productivity
25
Relative increase in market growth
Are you ready to take your scheduling to the next level?
Join the thousands of field engineers that are scheduled each day with Totalmobile’s complete field service management platform.
