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Homecare Services

Empower Your Homecare Teams to Deliver Exceptional Care

Totalmobile’s all-in-one Care Management, Scheduling, and Mobile Workforce Solution is built for today’s homecare providers, enhancing efficiency, expanding capacity, and improving care quality.

  • Deliver More Care Hours
  • Eradicate Missed Visits
  • Improve Staff Satisfaction
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Delivering transformational Benefits

Totalmobile’s homecare solution is a purpose-built care management and workforce platform that helps you deliver more care hours without increasing staffing levels.

Deliver More Care Hours

Empower staff to complete more visits without adding headcount

Eradicate Missed Visits

Smarter scheduling and real-time updates ensure no client is left unattended

Improve Staff Satisfaction

Reduce travel, ease administrative burdens, and give carers the tools they need to succeed

Challenges

Tackling the challenges of modern homecare

The homecare sector faces a unique set of workforce and operational challenges that directly impact care quality and long-term sustainability:

  • Ongoing difficulties in recruiting and retaining staff
  • Inefficient, manual scheduling prone to errors and missed visits
  • Low staff satisfaction and rising burnout
  • High administrative burden on back-office teams
  • Limited visibility into carer availability and performance
  • Risk of unmet SLAs and compliance issues
  • Disrupted continuity of care due to poor coordination

As demand continues to grow, many providers struggle with declining care quality, increasing costs, and disengaged staff. But with the right technology, you can unlock hidden capacity within your existing workforce, boosting efficiency, improving outcomes, and delivering a better experience for both staff and service users.

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Benefits

Unlock the Full Potential of Your Homecare Workforce

With Totalmobile’s comprehensive homecare solution, organisations can transform daily operations and drive long-term improvement across every aspect of service delivery:

  • Deliver More Care Hours: Empower your team to complete more visits without increasing headcount.
  • Eliminate Missed Visits: Intelligent scheduling and real-time updates ensure every client receives the care they need.
  • Boost Staff Satisfaction: Minimise travel time, reduce paperwork, and equip carers with the right tools to succeed.
  • Streamline Back-Office Processes: Automate up to 90% of scheduling tasks and significantly reduce administrative overhead.
  • Strengthen SLA Compliance: Gain real-time visibility and control to meet contractual commitments and avoid penalties.
  • Improve Retention, Reduce Recruitment Costs: Support your staff and create a work environment where they choose to stay.
  • Respond Faster to Care Needs: Adapt quickly to new referrals and urgent care requirements.
  • Increase Capacity by up to 35%: Deliver more care with your current workforce, enabling growth without added strain.

A Complete Solution

Key Capabilities

Our solution directly addresses your pain points with smart, homecare-specific functionality backed by intuitive, real-time monitoring and planning tools.

Easily schedule and optimise daily visits, track support workers’ progress throughout the day, and gain full visibility into your service with powerful, real-time dashboards. Everything you need to manage, assess, and improve care delivery, all in one place.

Our all-in-one Homecare solution is built around six essential capabilities, which include:

Mobile Working

Access care plans, medications, and notes in real time, even offline. Carers can instantly update records at the point of care for greater accuracy and efficiency.

Capacity Checker

Evaluate the impact of new referrals in real time. Make confident, data-driven decisions around workload, staffing, and service delivery.

Dynamic Scheduling

Optimise schedules using real-time data on availability, location, client needs, and SLAs. Automatically adjust as priorities shift throughout the day.

Lone Worker Protection

Safeguard carers working alone or in high-risk settings with integrated safety tools, including real-time monitoring and instant alerts.

Care Requirement Management

Capture detailed care requirements and match them with the right carer, ensuring consistent, high-quality care tailored to each individual.

Workforce Rostering

Handle complex staffing needs with flexible, powerful rostering tools designed to maximise workforce efficiency and meet operational demands.

Homecare Solution brochure

An end-to-end Care Management, Scheduling, and Mobile Workforce Solution. Designed for modern homecare providers to maximise efficiency, capacity, and care quality. Download the brochure to learn more about our solution.

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Do More with Less - Without Compromising on Care

Totalmobile is a Field Service Management (FSM) provider passionate about making work and the lives of mobile workers better.

Totalmobile’s homecare solution is a purpose-built care management and workforce platform that helps you deliver more care hours without increasing staffing levels. By seamlessly connecting scheduling, rostering, field operations, and compliance into one intelligent system, it empowers your teams to work smarter, respond faster, and provide consistently high-quality care.

Complete the form to get in touch with us today and find out more about our homecare solution.

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