96%

of new appointments created were kept and completed on time.

Job Management

Complete control and visibility across the lifecycle of work. Unify every aspect of work order planning, delivery and mobile working with our integrated Job Management capability.

Control and Visibility

With integrated dashboards, mobile working, and real-time performance tracking, you gain the operational oversight needed to deliver high-quality service first-time, every time.

Newydd Housing Association Ltd

As a critical player in the housing sector in mid and south Wales, Newydd Housing Association (1974) Ltd. prides itself on being more than just a housing provider. As a registered charity, it is driven by a purpose beyond profit: to create sustainable communities and make a significant social impact.

With a portfolio of 3,000 homes for rent and sale, Newydd Housing Association is committed to delivering secure, quality housing where the need is most pressing. Following a successful deployment, Newydd Group’s use of Totalmobile’s Job Management capability significantly enhanced emergency responses to 98% and customer service to 97%.

Read the full case study to see how Job Management from Totalmobile has helped Newydd Group achieve significant operational gains.

“We now have real-time data across all our repairs and no-access stages of gas servicing activities. This enables us to complete and achieve all compliance processes much more quickly and efficiently.”

Dean Powell, Commercial Manager, Newydd Housing Association
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