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Hato Hone St John are transforming their Ambulance Services in New Zealand with Totalmobile

NEWBURY, United Kingdom – 14th November 2023Totalmobile, a leader in field service management software solutions, is delighted to announce its new strategic partnership with Hato Hone St John, New Zealand’s primary ambulance service.

Totalmobile’s unique rostering software has now been deployed across service users in the Northland, marking the start of a vital transformation in Hato Hone St John’s workforce management. Over the next 12 months, the innovative software will be rolled out to 4,500 users.

The adoption of Totalmobile’s software will enhance service delivery by streamlining complex rostering processes and drive operational efficiencies within the ambulance service. With its unique focus on the specific needs of the emergency services sector, Totalmobile’s software is unparalleled in its capability to meet the demands of Hato Hone St John and will unify the service, which previously operated a patchwork of software systems.


Andrew Wiltshire, Totalmobile’s Regional Director for APAC, shared his enthusiasm about the partnership, stating:

“We are honoured to have been trusted by Hato Hone St John for this pivotal project. We have the experience, expertise and a dedicated team that understands the critical importance of the emergency services sector. We’re looking forward to working closely with Hato Hone St John to ensure the ongoing success of this initiative.”

– Andrew Wiltshire, Regional Director for APAC, Totalmobile

Totalmobile’s partnership with Hato Hone St John marks a significant step towards enhancing the efficiency and management of primary ambulance services throughout New Zealand. This partnership underscores Totalmobile’s commitment to driving innovation in field service management solutions and its mission to empower organisations around the world.

For more information about Totalmobile and Housing Solutions’ partnership, please visit www.totalmobile.com

Notes to editors

For media inquiries, please contact:

Jennifer Moseley, Communications Manager

jennifer.moseley@totalmobile.co.uk | (+44) 7384 530604

Totalmobile

Totalmobile is a multi-award-winning global leader in field service management (FSM) software. Its innovative Field First platform helps over 1,000 organisations and 500,000 workers across the UK, Ireland, the Nordics and Australasia to deliver essential frontline services more efficiently. Headquartered in Belfast with over 400 employees worldwide, Totalmobile continues to drive innovation, earning recognition such as Deloitte's Best Managed Companies and ranking 44th in TechRound’s 2025 SaaS66 list of the world's most exciting tech companies.