Totalmobile’s comprehensive set of field service management capabilities enables emergency service providers to meet their citizens’ needs by improving staff management and service delivery compliance.
Emergency Services
Providing integrated solutions that are enhancing the quality and compliance of services provided to people in need
Trusted by Our Customers
Comprehensive Resource & Duty Management Solution
supporting the Emergency Services, designed for unique and complex rostering challenges
A Challenging Environment
Increases in demand, workforce shortages and a lack of funding are systemic challenges currently facing the Emergency Services, but that’s not all. Operations, including support staff, are facing many other challenges, including:
- No clear, current and accurate picture of available resources (with current skills) that could be deployed in an emergency situation
- Incorrect monthly payroll due to difficulty capturing actual time worked and claims for specific allowances
- Difficulty offering flexible working arrangements
- The planning/rostering team responding to numerous annual leave or shift swap requests
- Staff not able to ‘Self-Serve’ via a mobile App or Web Portal
- Double-keying information between the Resource Management System and other systems (HR, Payroll, Command & Control)
- Regularly under resourcing (and occasionally over resourcing)
Ambulance Services
Totalmobile offer a dedicated and comprehensive Resource Management solution for Ambulance Services, that is not only designed to deal with unique and complex rostering challenges but, also has the ability to support the understanding that ambulances require to be staffed by a dual crew.
With innovations that improve workforce management, SLA compliance and performance visibility, Ambulance Service organisations can streamline the processes related to the delivery of services, enabling providers to focus on the needs of citizens in need of assistance.
Discover Our Ambualnce Services Solution
Police Services
Totalmobile provides a stable, proven and flexible Duty Management solution, specifically designed for the unique requirements of Police Services.
With innovations that empower your Officers & Police Staff by to ‘self-serve’, Totalmobile’s Duty Management solution offers a comprehensive range of functionality that saves time with automation, complys with standards and demands, and reduced ‘double’keying’ of data.
Learn More About Our Police Services Solution
Fire & Rescue Services
Achieve Operational Excellence. Every Time.
Empower your Fire and Rescue teams with Totalmobile’s tailored solution — designed to deliver smarter scheduling, improved compliance, and optimal resource deployment. Ensure the right people are always in the right place, exactly when they’re needed.
Whether you’re streamlining operations or aiming to enhance performance across your service, Totalmobile helps you do more — with less. Ready to transform your Fire & Rescue operations?
Discover Our Fire & Rescue Services Solution
London Ambulance Service released
3,414 extra people hours
across 70 ambulance stations.
“Response & patient care improved with variable shift cover that met
intra-day demand 365 days a year”.
– London Ambulance Service
Ready to find out more about our Emergency Servies Solution?
GET IN TOUCH TODAY TO LEARN MORE ABOUT OUR WITH EMERGENCY SERVICES IN THE UK, IRELAND, AUSTRALIA AND NEW ZEALAND
