New technology will increase job capacity and first time fix-rates
BELFAST, UK – Tuesday 10 June 2025 – Totalmobile, a global leader in field service management solutions, has been selected by Obsequio Group, a UK-based specialist in compliance software, to enhance workforce scheduling and operational efficiency as it expands nationally.
Obsequio have a high commitment to innovation in the compliance sector, covering areas such as fire safety, water hygiene management, energy management, security and monitoring solutions. By enabling their field service to react dynamically to in-day change is seen as a huge step in delivering improved service to their customers
By starting to roll-out Totalmobile’s workforce management platform, Obsequio will gain real-time workforce planning capabilities, ensuring that the right engineer, with the right skills, is dispatched promptly. Advanced scheduling and route optimisation solutions will further enhance efficiency by dynamically adjusting job allocations to minimise travel time, increase job capacity, and reduce operational efficiencies, ultimately improving service levels for customers.
“Organisations looking to scale need new technology that enables smarter workforce management,” said Rob Gilbert, Totalmobile’s Managing Director for Commercial and Infrastructure. “By partnering with Obsequio Group, we are delivering an intelligent workforce management platform that drives efficiency, reduces costs, and enhances service delivery while also improving the working experience for its field workers.”
– Rob Gilbert, Totalmobile’s Managing Director for Commercial and Infrastructure.
Simon Sheldon-Wilson, Chief Operating Officer at Obsequio Group, added,
"Our partnership with Totalmobile is a significant step in strengthening our workforce operations. Their expertise in scheduling and performance optimisation will help us scale our operations more effectively, ensuring our engineers are better utilised and our customers receive an even higher standard of service."
– Simon Sheldon-Wilson, Chief Operating Officer at Obsequio Group.
For further details on how Totalmobile is supporting leading organisations like Obsequio transform its service delivery, visit
