New strategic alliance to help essential industries cut inefficiency, connect fragmented systems and boost field performance
LONDON, UK – 16 October 2025 – Totalmobile, a leader in field service management (FSM) technology, has today announced a new partnership with MACS EU to help essential industries across the UK and Europe overhaul outdated systems and improve the delivery of critical field operations.
The new alliance combines Totalmobile’s advanced FSM platform, Field First, with MACS EU’s deep expertise in modernising complex IT environments across sectors such as utilities, transport, infrastructure and the public sector. Together, they will support organisations facing legacy systems, fragmented data, and mounting regulatory pressure, offering a practical route to improvement through greater operational control, enhanced asset visibility, and stronger workforce performance.
James Bouch, Head of Global Alliances at Totalmobile, said:
“MACS EU is a proven operator with real credibility across sectors where asset performance and service resilience really matter. Together, we’re offering organisations a clearer path to digitisation, not just through technology but through the right guidance and implementation experience to make meaningful change to business operations.”
– James Bouch, Head of Global Alliances at Totalmobile
Dominique Potter, Commercial Director at MACS EU, said:
“We’ve worked for years at the heart of asset-heavy sectors, helping clients get real value from their systems. With Totalmobile, we can now go further, combining their innovative technology with our sector expertise to deliver intelligent solutions that are proven to work at scale. This partnership lets us help clients modernise faster, perform better, and stay resilient in an ever-changing world.”
– Dominique Potter, Commercial Director at MACS EU
The move reflects Totalmobile’s ongoing strategy of collaborating with established and market-leading sector partners such as CGI, Accenture, Sopra Steria Pro:Public, HL Group, and Mitie, to provide customers with unparalleled market insight, operational expertise, and proven results.
To learn more about Totalmobile and MACS EI and what this partnership means for field service teams, please visit:
