Cloud Based Work Order & Mobile Workforce Management
BPHA
bpha is a large Housing Association based in Bedford managing over 19,000 homes and 500 staff. bpha operates across the Oxford to Cambridge arc. bpha have appointed Totalmobile to improve customer access to services through remote assistance video technology. Totalmobile will also provide management with full visibility of all works scheduled or in progress. Job management software Connect and mobile workforce management solution Mobilise will both be deployed. Connect & Mobilise will promote a more time & cost efficient service that’s easier to manage. Together, the solutions will enable the clear measurement of workforce productivity for the first time.
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Connect provides a comprehensive range of capabilities via a fully integrated, cloud-based solution. This empowers organisations with enhanced levels of control and visibility surrounding all aspects of job management.
Connect provides users with a diverse range of job management capabilities through one, fully integrated solution. Completely SaaS based, users can experience all the benefits of the cloud, such as limited upkeep and regular updates, via one system that offers a modern, seamless user experience.
Mobilise provides a mobile solution that empowers your field workforce to capture intelligent data and access the information needed to deliver services efficiently, first time. Mobilise provides field staff with an easy to use solution that provides the ability to efficiently capture all required information associated to each job. While at the point of service users can use the solution to complete job related forms, take photographs, capture signatures and record any other details that are required to complete the task.