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Connected digital platform to improve scheduling, streamline field operations and support safer, more reliable services for residents

 

LONDON, UK – December 10, 2025 –

Morgan Sindall Property Services has selected field service management specialists, Totalmobile, as its strategic technology partner to modernise how repairs, maintenance and wider property services are coordinated and delivered across the tens of thousands of homes it supports nationwide.

The organisation will adopt Totalmobile’s award-winning Field First platform to bring together workforce planning, field intelligence, service management, and safety capabilities into a single connected system. This will replace a legacy system, giving teams clearer information, faster communication, safer working, and a single view of the properties they manage.

Dave Pearce, Head of Information Systems at Morgan Sindall Property Services, said:

“Partnering with Totalmobile supports our ambition to continuously improve the quality and responsiveness of the services we deliver. Having a connected platform means our teams will have the information they need, when they need it, helping us coordinate work more effectively and provide a consistently high service for our customers and the communities we support.”

– Dave Pearce, Head of Information Systems at Morgan Sindall Property Services

The Field First platform will also provide intelligent planning capabilities, real-time mobile access for operatives, integrated asset and property information, and safety tools designed for staff working alone or in the field. Together, these solutions will help reduce travel time and carbon emissions, improve first-time completion rates and enhance the overall reliability of the UK repairs and property services.

David Webb, Managing Director of Property and Facilities Management at Totalmobile, added:

"Morgan Sindall Property Services plays a major role in supporting homes and communities across the country, and we’re pleased to be working with them as they continue to modernise their operations. Our platform will bring the clarity, structure and insight needed to run large, complex property services efficiently, while ensuring residents receive a service that is well-coordinated and easy to rely on.”

– David Webb, Managing Director of Property and Facilities Management at Totalmobile

Find out how Totalmobile’s mobile workforce management software is supporting transformation across UK FM and property services at totalmobile.com.

About Morgan Sindall Property Services

Morgan Sindall Property Services provide strategic integrated asset management for housing associations and local authorities, sustaining healthier homes and places for people and communities to prosper.

We offer responsive and planned maintenance repairs, retrofit capabilities and facilities management for the public sector, as well as void refurbishments and compliancy services.

We support our customers by combining the passion, knowledge, and expertise of our teams, alongside data insight and innovation to deliver a high-quality service and customer experience.

We are committed to leaving a legacy in the communities we serve, creating projects and providing opportunities to foster community cohesion and build economic resilience.

With over 900 employees we foster an inclusive culture, where employees are respected, supported, and motivated to do their best work

Totalmobile

Totalmobile is a multi-award-winning global leader in field service management (FSM) software. Its innovative Field First platform helps over 1,000 organisations and 500,000 workers across the UK, Ireland, the Nordics and Australasia to deliver essential frontline services more efficiently. Headquartered in Belfast with over 400 employees worldwide, Totalmobile continues to drive innovation, earning recognition such as Deloitte's Best Managed Companies and ranking 44th in TechRound’s 2025 SaaS66 list of the world's most exciting tech companies.