New collaboration will bring cutting-edge field service technology and local service delivery expertise to organisations across Australia and New Zealand
BELFAST, UK – Friday 6 June 2025 – The partnership brings together Totalmobile’s proven FSM platform with Optko’s experience in improving business performance through better processes, workforce automation, and operational clarity. Together, they aim to help organisations across the commercial, infrastructure, property, facilities management, healthcare, government, and emergency services sectors reduce inefficiencies, enhance visibility, and modernise how field services are planned and delivered.
Many organisations in the region still face challenges with fragmented systems, outdated scheduling tools, and limited insight into workforce activity. The Totalmobile-Optko partnership addresses these issues directly, introducing solutions that enable more accurate job allocation, real-time performance tracking, and a better experience for both customers and employees.
James Bouch, Head of Global Alliances at Totalmobile, commented:
“Optko has a sharp understanding of the field service challenges facing organisations across Australia and New Zealand. Their local expertise, combined with our market-leading platform, puts us in a great position to help customers drive genuine performance improvements in how they work, serve, and scale their operations.”
– James Bouch, Head of Global Alliances at Totalmobile
Graeme Finck, Managing Director at Optko, said:
“We are thrilled to partner with Totalmobile, bringing innovation and proven outcomes to our workforce optimisation solutions. We look forward to growing our partnership in Australia and New Zealand and delivering our customers richer FSM solutions.”
– Graeme Finck, Managing Director at Optko
The move supports Totalmobile’s ongoing international growth strategy, which centres on partnering with leading local experts who bring strong relationships and sector insight. It also follows a string of recent global alliances, including CGI, HL Group and Pro:Public, as Totalmobile expands its reach and strengthens delivery across new geographical markets.
For more information, visit www.totalmobile.com or www.optko.io.
www.totalmobile.com or www.optko.io
