Public sector organisations including police forces will gain practical tools
BELFAST, UK – September 03, 2025 – Totalmobile has partnered with Sopra Steria to help public sector organisations improve the speed, efficiency and quality of their field operations. By combining Totalmobile’s leading field service management (FSM) technology with Sopra’s proven experience in public sector transformation, the partnership delivers practical solutions that support informed decision-making and better frontline performance.
With a major joint project already underway, the partnership will initially focus on the UK public safety sector, where both organisations have deep vertical expertise. Sopra Steria’s STORM technology, the market-leading Computer Aided Dispatch (CAD) software, will complement Totalmobile’s first-of-its-kind Field First platform to power smarter, real-time workforce management. The collaboration has the potential to expand across additional sectors and territories over time.
“With public sector teams including police forces under growing pressure to do more with less, this partnership couldn’t be better timed,” said James Bouch, Head of Global Alliances at Totalmobile. “By combining Sopra Steria’s consulting strength with our innovative Field First platform, we’re giving customers the tools to respond faster, operate smarter, and deliver better services on the ground.”
– James Bouch, Head of Global Alliances at Totalmobile
The new partnership delivers measurable gains for global field-based teams and service managers, including improved workforce visibility, faster scheduling, and streamlined mobile workflows. The result is reduced delays, lower costs, and stronger service performance.
“We are looking forward to working with Totalmobile to deliver innovative public sector solutions,” said Paul Bergin, Managing Director of the Public Safety Group at Sopra Steria. Together we will focus on providing more efficient and productive processes, while laying the foundations for smarter and more resilient public services.”
– Paul Bergin, Managing Director of the Public Safety Group at Sopra Steria
This announcement marks the latest addition to Totalmobile’s expanding network of strategic alliances, having already partnered with renowned organisations such as CGI, Pro:Public, Vodafone and Mitie. It also follows the recent launch of Field First, Totalmobile’s FSM platform dedicated exclusively to field service teams and bringing together sector-specific capabilities, intelligent data, and a unified user experience.
To learn more about how Totalmobile and Sopra Steria are enabling smarter field operations,
