Cobalt Housing, which manages around 6,000 homes in North Liverpool, transformed its repairs and maintenance service by bringing it in-house and adopting Totalmobile’s Field First platform. This shift replaced outdated systems and manual processes with an integrated, data-driven approach that enables real-time scheduling, workforce management, and performance tracking.
As part of a wider organisational modernisation, the platform has improved efficiency, communication, and compliance while supporting smarter decision-making through accurate data insights. The result is a more streamlined and scalable service that enhances accountability, delivers faster and more reliable repairs, and improves overall resident satisfaction while positioning Cobalt for future growth.
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