25%

reduction in operational staff costs.

Mobile Working

Paperless, first-time service delivery. Our Mobile Working capability empowers your field workforce to capture field data and access important job details anytime, online or offline.

Connecting Teams

Managed from the back office, on-site teams gain instant access to visit details, task instructions, process workflows, and critical enterprise functions right at their fingertips.

London Borough of Newham

Like other local authorities, London Borough of Newham Council is under pressure to be leaner. They need to provide value for money for 16,000 properties under its management while supporting the wider community.

An essential requirement for the Council was a mobile solution with an offline capability. Providing mobile staff with training and engaging their frontline staff was critical to the Council.

London Borough of Newham Council looked to Totalmobile to streamline its property maintenance and management. The successful implementation of the mobile working capability has enabled them to transform their mobile teams gaining a 25% increase in productivity. The most impressive result for the Council is an increased turnover from £16M to £27M.

Read the full case study to find out more.

“Totalmobile has been very supportive and reactive to all Newham’s requirements. Key being adaptability and flexibility and that their people have understood every step of the way what we are trying to achieve.”

Tony Abbs, Operations Director RMS, Community and Environment, The London Borough of Newham
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