Part of our Mobile Working capability, Task gives your organisation the tools to create, configure and manage complex mobile workflows. From assigning daily tasks and tracking assets to automating processes and capturing data in the field, Task helps your teams work smarter, faster, and deliver exceptional service every time.
Being more aware of situations as they develop, organisations can take preventative actions, helping avoid more costly jobs on a later date, or quickly fix issues, helping ensure compliance and reduce fines.
Field teams can access everything they need from their device; no paperwork, no trips back to base. This frees up time for extra visits each day and reduces operational costs.
Guiding staff through an approved workflow and ensuring all required tasks are effectively completed and evidenced, enables organisations to ensure that services comply with all regulations and agreed procedures.
With information such as notes, photos or signatures captured in real time via electronic forms, Task ensures all work is evidenced and compliance procedures are met. Task provides the ability to provide complete visibility of information required such as a vehicle’s condition for example in the event of a new damage claim is essential. Being able to locate a mobile workers’ whereabouts ensures field worker safety.
By ensuring compliance within the workplace is adhered to, organisations can be proactive to any faults or hazards that may be apparent within different environments they are working within.
Remove time consuming admin, paperwork and unnecessary travel from workflows. Each staff member can save on capacity, enabling them to focus more of their time on delivering services.
With access to easy to use, electronic forms and the ability to effectively action and execute information captured, processes are automated and carried out in an efficient, proactive manner.
With information recorded and synchronised in real time, it ensures workforce standards are upheld by every member of staff. By empowering your staff with the correct information and tools to carry out their role, services are completed efficiently, first time.
By ensuring staff have access to all the information they require, while at the point of service delivery, it empowers them to deliver a timely, high quality service that drives improvements in customer satisfaction.
As part of the Field First platform, organisations can ensure proactive service delivery, driving innovation and delivering a reliable, efficient service.
Global leader in vehicle hire implement Task to improve damage reporting for better customer service and crucial compliance needs.
“The new Totalmobile app ensures that all of the evidence required is recorded and able to be shared with customers whenever necessary. This not only helps our staff on the ground, providing a more accurate method of recording vehicle damage, but also delivers a better service for our customers. If a damage claim or query is raised, the detailed images of the vehicle in question are readily available and can be shared directly with the customer.”
Kevin Rand, Operations Director at Europcar Mobility Group UK
