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In today’s fast-paced service economy, field-based organisations are under increasing pressure. Rising operational costs, complex contract portfolios, and mounting compliance demands are squeezing margins and stretching resources thin.

For multi-contract service providers, the challenge is clear. How do you deliver exceptional service, remain profitable, and scale sustainably?

Totalmobile’s Field First platform provides a unified, intelligent platform. This complete field service management solution revolutionises how teams plan, execute, and optimise field services.

The Problem: Fragmentation, Inefficiency, and Risk

Field service organisations often rely on a patchwork of disconnected systems, spreadsheets, and manual processes to manage their operations. This leads to:

  • Escalating Operational Costs: Material prices are rising, and inefficient resource allocation drains profitability.
  • Delayed Invoicing: Poor evidence capture and fragmented workflows slow down billing cycles, impacting cash flow.
  • Workforce Strain: Skilled staff shortages and reactive scheduling reduce service quality and increase burnout.
  • Compliance Pressures: Regulatory penalties can outweigh contract value, if standards aren’t met.
  • System Silos: Disparate tools across contracts create errors, delays, and customer dissatisfaction.
  • Private Equity Demands: Investors expect digital transformation, ESG compliance, and growing margins.
Field service engineer wearing hard hat and holding a tablet

The Solution: Totalmobile’s Unified Works Management Platform

Totalmobile offers a comprehensive, AI-assisted field service management solution that brings together work order management, dynamic scheduling, mobile working, and performance analytics. All in one platform.

Key Benefits Delivered:

1. Operational Excellence

Replace spreadsheets and manual scheduling with intelligent automation. Manage multiple contracts seamlessly, reduce overhead, and boost profit margins.

2. Enhanced Profitability

Integrated evidence capture shortens the gap between job completion and invoicing, improving cash flow and financial performance.

3. Workforce Productivity

Do more with less. Optimise resource allocation to maximise output from your existing field and back-office teams.

4. ESG Compliance

Reduce travel, emissions, and waste. Enable remote assistance and planned maintenance to support sustainability goals.

5. Risk Reduction

Meet compliance standards with fewer errors. Protect your reputation and build customer trust.

6. Investor-Ready Operations

Streamline workflows and digitise operations to create a scalable, resilient business model—ideal for PE-backed growth or sale.

Core Features That Set Totalmobile Apart

Feature Description
Work Order & Resource Management Monitor progress, manage reactive/planned works, and accelerate invoicing.
Real-Time Dynamic Scheduling Adapt to changing demands with intelligent, responsive staff allocation.
Field Service Intelligence Use analytics to refine strategies and optimise performance.
Mobile Working Empower field staff with real-time data and tools on the go.
ESG Enablement Support green initiatives and reduce carbon footprint through smarter scheduling and remote capabilities.

The Unique Advantage

Totalmobile is the only complete, AI-powered field works management platform tailored for multi-contract service providers. Its machine learning-driven scheduling engine ensures the right people are in the right place at the right time—maximising productivity and minimising waste.
By integrating commercial management, real-time scheduling, and intelligent analytics, Totalmobile empowers field-based organisations to meet growing customer demands while delivering measurable efficiency gains across the board.

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Totalmobile

Totalmobile is a multi-award-winning global leader in field service management (FSM) software. Its innovative Field First platform helps over 1,000 organisations and 500,000 workers across the UK, Ireland, the Nordics and Australasia to deliver essential frontline services more efficiently. Headquartered in Belfast with over 400 employees worldwide, Totalmobile continues to drive innovation, earning recognition such as Deloitte's Best Managed Companies and ranking 44th in TechRound’s 2025 SaaS66 list of the world's most exciting tech companies.