Digitising field operations across mining and energy environments to:
AU$180k
lost per hour of equipment downtime
The true cost of unplanned stoppages
25%
Productivity lost to inefficient workforce management
Recoverable through better execution
4×
The cost of reactive vs. planned maintenance
The case for connected operations
Industry Challenges
The operational realities of mining and energy
Across remote sites, processing plants and offshore rigs, operations teams face a common set of pressures that disconnected tools make harder to manage.
Remote and disconnected operations
Field crews in low-connectivity or no-connectivity zones can’t access job data, submit completion records, or receive updated instructions in real–time, creating gaps between what’s planned and what’s executed.
High cost of downtime and reactive maintenance
When equipment fails unexpectedly, the cost isn’t just the repair. It’s halted production, mobilised crews, expedited parts and cascading delays across sites – all of which are avoidable with better planning and asset visibility.
Workforce shortages and contractor reliance
Skilled labour scarcity means every crew hour matters. Without intelligent scheduling and real-time visibility across direct and contracted workforces, operations run on overstaffed rosters and under–utilised capacity.
Safety and compliance requirements across sites
Mining and energy operations carry strict obligations around permits, inspections, evidence capture and incident reporting. Fragmented systems create audit gaps, manual rework and compliance risk at every level.
Value Pillars
Four capabilities that change how mining operations run
Totalmobile brings planning, execution, and performance tracking into a single, connected platform designed for the demands of heavy–asset environments.
Real-Time Operational Visibility
Live dashboards showing job status, asset condition and workforce location across all sites, so supervisors always know what’s happening, and where.
Digital Field Execution
Mobile-first, offline-capable workflows let technicians access job instructions, capture evidence and submit completions with or without connectivity.
Supervisor & Operational Control
Dynamic scheduling that optimises around real constraints – skills, location, availability and priority.
Enterprise Integration
Seamless connectivity to ERP, CMMS and asset management systems ensure field completion data reaches back-office systems automatically. No re-entry, no reconciliation.
HOW IT WORKS
Built for every role in your operation
Totalmobile serves the three core personas that determine field operations operate, equipping each of these roles with exactly what they need to do their job.
The Planner
Needs tools to standardise workflows, schedule efficiently across complex constraints, and prove that operations are meeting compliance obligations without manual reconciliation.
- Configurable workflows for every work type
- Constraint-based scheduling across the fleet
- Compliance reporting without manual effort
The Supervisor
Needs real-time visibility into what’s happening across every site, crew and asset, without chasing updates by phone or waiting on end-of-shift reports.
- Live operations dashboard across all sites
- Instant job status and workforce location
- Early alerts on SLA risk and critical assets
- Real-time reoptimisation when plans change
The Field Staff
Needs clear job instructions, the right information on arrival and a simple way to record what was done, in environments where connectivity is unreliable or non-existent.
- Full job context before reaching the site
- Offline-first mobile app that always works
- Structured capture for photos, forms and notes
- Auto-sync when connectivity returns
A DEEPER LOOK INTO
Our Platform Solutions
Purpose-built capabilities for the unique demands of mining, minerals, metals, oil and gas operations.
Field Service Intelligence
End-To-End Control
Connects maintenance requests through to field crew dispatch, execution and completion. This replaces fragmented, legacy-based coordination through phone calls or swapping notes/paper- based forms, with a single flow across all sites and teams.
Ideal for operations managing reactive maintenance, planned shutdowns, inspection programs, and contractor coordination across multiple locations.
Core Capabilities
- Every work request is captured, categorised and routed automatically
- Field crews receive full job context before arriving on site
- Completion data, photos and timestamps captured at the point of work
- Real-time job status is visible to supervisors from a single screen
- Full audit trail across contractors and direct workforce
Mobile Working
Offline-First Mobile
Equips field technicians with everything they need at the point of work, whether they’re underground in the mines, offshore, or in a remote processing facility with no mobile signal.
Works fully offline and syncs automatically when connectivity returns, ensuring no data loss and no manual catch-up.
Core capabilities:
- Offline-first design for zero-connectivity environments
- Captures photos, signatures, condition ratings and notes at point of work
- Pushes completion data instantly into asset registers and ERP systems
- Location-aware job delivery with full context before arrival
- Designed for rugged devices and remote field conditions
Dynamic Scheduling
Optimised Workforce
Replaces manual planning with an optimisation engine that incorporates skills, location, availability, priority and travel time across your entire operation and offers flexibility to changes according to needs and conditions.
Core capabilities:
- Designed for complex operations with large workforces, multiple sites, and a constant mix of planned and reactive demand
- Constraint-based scheduling across skills, location, availability and SLAs
- Automatically recalculates when new work or site events arise
- Capacity and demand forecasting to prevent backlogs
- SLA tracking with early escalation and automated alerts
- Covers direct workforce and contractors in a single view
Job Management
Work Order Intelligence
Manages the full lifecycle of every work order from creation through assessment, assignment, execution, verification and closure with configurable workflows, escalation rules and structured evidence capture at every stage.
Covers reactive, planned, inspection, compliance and contractor work across all site types and operational conditions.
Core capabilities:
- Configurable work types with their own workflows and approval steps
- SLA-based priority and automatic escalation for at-risk jobs
- Multi-trade and contractor coordination within a single work order
- Completion evidence, including photos, sign-off and condition data – captured automatically
- Audit-ready record built at every stage of the job lifecycle
Asset Management
From Inspection to Decision
Connects field execution directly to asset records, bringing together inspection data, maintenance history, condition tracking and renewal decisions into a continuous evidence trail for every asset.
Designed for operations managing large fleets of critical equipment, where every data point from the field drives better decisions in the boardroom.
Core capabilities:
- Inspection data captured in a structured format and linked directly to asset records
- Asset history is updated automatically on work order completion
- Condition trends aggregated across multiple inspections over time
- Evidence-backed renewal planning with full maintenance history
- Maintenance cost data synced to financial systems automatically
BUSINESS OUTCOMES
What operations look like after Totalmobile
Organisations that move from reactive to connected operations report measurable improvements across uptime, cost, safety and workforce performance.
IMPROVED ASSET UPTIME
99.7
of inspections kept up to date
Planned maintenance replaces reactive response, reducing unplanned stoppages and extending equipment life across the operation.
REDUCED OPERATIONAL COST
150
boost in operational margins
Less downtime, smarter scheduling and automated data capture remove the hidden costs of manual coordination and reactive repair cycles.
MORE WORKFORCE PRODUCTIVITY
300
extra productive hours added per workday
Technicians arrive on site with what they need, planners spend less time on coordination, and supervisors act on real-time data instead of lagged reports.
STRONGER SAFETY & COMPLIANCE
135,000
lone worker alarms handled in a year
Evidence capture, permit workflows and automatic audit trails reduce compliance risk and support regulatory obligations across every site.
OPERATIONAL INTELLIGENCE
25
Relative increase in market growth
Field data flows directly into dashboards, asset records, and finance systems, giving leadership members an accurate picture of performance without delay.
Ready to connect your operations?
See connected performance in action
Talk to our Totalmobile specialists about how leading mining and energy organisations are moving from reactive maintenance to connected field operations or download our guide to learn more.
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