99.7%
of inspections up to date
10%
Higher profit margin
95%
Customer retention
Enhancing workforce productivity by effectively managing in-day variability and optimising the scheduling of tasks
Better Manage Scheduling of Work
Real-time Dynamic Scheduling
From planners and schedulers spending unnecessary hours manually scheduling build and repair works and ensuring the right field service engineer is at the right place at the right time, to the engineers spending too much time manually working out the most efficient way to do their jobs on site, Totalmobile provide a scheduling solution that:
- Automatically schedules work based on key business rules, SLA’s and travel routes.
- Balances priorities across reactive repair and servicing work.
- Ensures that resources are allocated efficiently, reducing downtime and maximising productivity.
Learn more about our real-time, automated Dynamic Scheduling solution, and the unique capabilities that enable you to unlock even more of your field engineering capacity.
Better Manage In-Day Change
Stay focused on your tasks
Being able to tackle the unpredictability of in-day changes means fewer disruptions to workflows. This allows engineers to stay focused on their tasks without constant manual adjustments or confusion enabling:
- Alignment of tasks to the right team members at the right time.
- Little to no reliance on additional staff needed in unpredictable real-world change.
- Actionable performance analytics that helps managers make informed decision quickly.
- A streamlined operation – reducing unnecessary stress across the field workforce.
Better Evidencing Work Completion
Paperless, first-time service delivery
Digitising processes allows businesses to document and prove task completion (what was done, when, and how). This transparency ensures compliance with operational and regulatory requirements.
With accurate digital records, businesses can present clear evidence for billing, reducing disputes and accelerating the payment process – which is crucial for businesses operating with tight margins.
Understanding Service Performance
Enhancing Visibility and Rewarding Excellence
By tracking activities and behaviours amongst field workers, ensures that tasks are performed as planned, fostering accountability among engineers. Performance monitoring enables the identification of best practices and areas for improvement, leading to more consistent and efficient performance.
Better Protecting your Field Workers
Employee safety
Providing a fully managed lone worker service, Totalmobile offers a range of integrated devices and apps that enable employees to request assistance and highlight potential, or occurring emergencies, as they undertake their daily work.
By taking a proactive approach to lone worker safety for your employees you will achieve improved support and safety, compliance assurance, cost control and a better employee experience leading to higher morale and retention.
Enhancing Productivity
”We have boosted operational margins by 150%. We’re more productive, have more time onsite, spend less time travelling and our field
Martin BallHead of Engineering and Inspection, Allianz Inspection Services
engineers work less…”
Make a positive impact on your workforce productivity and management. Come to Totalmobile.
“We can’t find anything else that does what Totalmobile does… it really was a no-brainer to deploy it to our European Operating Companies” - Steve Randall, Head of Service CoE, BDR Thermea Group.
