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Customer Success

Learn about our unique expertise in many industries and how we are helping our customers achieve Field Service excellence.

Allianz Group

”We have boosted operational margins by 150%. We’re more productive, have more time onsite, spend less time travelling and our field
engineers work less…”

Martin BallHead of Engineering and Inspection Allianz Inspection Services
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Customer News

Fife expands award-winning Totalmobile partnership across Adults Services Resources
Fife expands award-winning Totalmobile partnership across Adults Services ResourcesNews

Fife expands award-winning Totalmobile partnership across Adults Services Resources

New technology will scale to up to 950 users as Fife HSCP builds on care programme that has already increased…
September 15, 20264 min
Be One Homes lays digital foundations for next phase of housing transformation
Be One Homes lays digital foundations for next phase of housing transformationNews

Be One Homes lays digital foundations for next phase of housing transformation

Housing provider goes live with Totalmobile's Field First Platform as it modernises frontline repairs and maintenance services   Be One…
August 18, 20264 min
Southampton City Council invests in faster, more responsive housing repairs
Southampton City Council invests in faster, more responsive housing repairsNews

Southampton City Council invests in faster, more responsive housing repairs

Council selects Totalmobile's multi-award-winning Field First platform to modernise repairs operations and strengthen service performance   Southampton City Council has…
August 12, 20263 min
MSB Group invests in digital field operations to support growth following major housing contract win
MSB Group invests in digital field operations to support growth following major housing contract winNews

MSB Group invests in digital field operations to support growth following major housing contract win

Electrical and mechanical contractor selects Totalmobile's multi-award-winning Field First platform as it prepares for the next phase of business growth…
August 6, 20264 min
North Devon Homes transforms housing operations with Totalmobile investment
North Devon Homes transforms housing operations with Totalmobile investmentNews

North Devon Homes transforms housing operations with Totalmobile investment

Housing association modernises repairs, compliance and asset management for 3,300 homes as part of a wider digital transformation programme  …
August 3, 20264 min
Midlothian Council selects Totalmobile’s field first platform to transform housing and frontline services
Midlothian Council selects Totalmobile’s field first platform to transform housing and frontline servicesNews

Midlothian Council selects Totalmobile’s field first platform to transform housing and frontline services

Strategic investment will modernise repairs, improve tenant engagement and enable more connected service delivery   Midlothian Council has partnered with…
July 9, 20264 min
Bromford Flagship LiveWest completes repairs platform rollout across 80,000 homes
Bromford Flagship LiveWest completes repairs platform rollout across 80,000 homesNews

Bromford Flagship LiveWest completes repairs platform rollout across 80,000 homes

More than 650 operatives using Totalmobile’s Field First platform to manage repair services   Bromford Flagship LiveWest, one of the…
July 7, 20262 min
Platform Housing Group goes live with Totalmobile to strengthen repairs safety and asset management across 50,000 homes
Platform Housing Group goes live with Totalmobile to strengthen repairs safety and asset management across 50,000 homesNews

Platform Housing Group goes live with Totalmobile to strengthen repairs safety and asset management across 50,000 homes

New partnership will support more joined-up services and improved information across Property operations   BELFAST, UK – 02 June 2026…
June 2, 20262 min
New technology partner to support a safe and responsive Care at Home service in North Ayrshire
New technology partner to support a safe and responsive Care at Home service in North AyrshireNews

New technology partner to support a safe and responsive Care at Home service in North Ayrshire

Health and Social Care Partnership partners with Totalmobile to modernise care visits and support for residents living independently   BELFAST,…
May 27, 20263 min
HMS selects Totalmobile to strengthen maintenance operations across Torus Group
HMS selects Totalmobile to strengthen maintenance operations across Torus GroupNews

HMS selects Totalmobile to strengthen maintenance operations across Torus Group

HMS selects Totalmobile to strengthen maintenance operations across Torus Group   BELFAST, UK – 21 May 2026 – Housing Maintenance…
May 21, 20262 min
New Forest District Council adopts Totalmobile platform to bring faster, more reliable housing repairs to residents
New Forest District Council adopts Totalmobile platform to bring faster, more reliable housing repairs to residentsNews

New Forest District Council adopts Totalmobile platform to bring faster, more reliable housing repairs to residents

Council begins rollout of the Field First platform as part of a wider digital upgrade to deliver smoother repairs, more…
May 12, 20263 min
Worcestershire County Council partners with Totalmobile to strengthen Home First services
Worcestershire County Council partners with Totalmobile to strengthen Home First servicesNews

Worcestershire County Council partners with Totalmobile to strengthen Home First services

Council adopts new capabilities within the Field First platform to improve scheduling, efficiency and care coordination   BELFAST, UK –…
April 30, 20263 min

BDR Thermea Group | Baxi

”We can’t find anything else that does what Totalmobile does… it really was a no-brainer to deploy it to our European Operating Companies”

Steve RandallHead of Service CoE, BDR Thermea Group
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Konica Minolta

”Totalmobile has given me live data to make decisions on the trends today rather than tomorrow. I’m not making assumptions, I’m making qualified decisions, and so are my managers.”

Ged CranneyServices Director (Retired), Konica Minolta
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ElectriQL

”Our commitment to technology and continuous improvement has always been strong. Transition to Totalmobile’s dynamic scheduling solution is an exciting step forward, enhancing our existing digital systems. This new platform significantly reduces manual intervention and accelerates job allocation, enabling our engineers to focus on doing what they do best – delivering great service to our customers."

Chris MortonAssociate Director at ElectriQL
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